🛡️ Safe Gaming

by77 Responsible Gaming — Your Safety Is Our Priority

by77 believes healthy entertainment is true enjoyment. Our responsible gaming tools and policies help you stay within your limits — because your mental wellbeing and family come first.

Why Is Responsible Gaming Important?

Online gaming and betting can be a great form of entertainment — when enjoyed mindfully. At by77 we place responsible gaming at the highest priority. Our goal is for every player to play in a safe environment, within their means, and with enjoyment.

When gaming crosses from entertainment into addiction it has a negative impact on personal life, family relationships and financial stability. That is why by77 provides a number of effective tools and features to help you maintain healthy gaming habits.

Remember — gaming should never be considered a source of income. It is a form of entertainment only. Following the responsible gaming policy at by77 is mandatory for everyone.

21+

For ages 21 and above only

Registration and gaming at by77 is strictly limited to those aged 21 and over. Preventing minors from accessing the gaming platform is our ethical responsibility. If anyone under 18 lives in your household please keep your account password secure.

Our Safety Tools

by77 provides the following features to ensure responsible gaming.

Deposit Limit

Decide for yourself how much to deposit each day, week or month. Once a limit is set it takes effect immediately, but increasing it requires a waiting period of a few days.

Time-Out

Take a temporary break from gaming — suspend your account for 24 hours, 7 days, 14 days or 30 days. During the time-out you will not be able to log in or place bets.

Self-Exclusion

If you need a longer break, choose self-exclusion — for 6 months, 1 year or permanently. Once this decision takes effect it cannot be reversed before the set period expires.

Betting History Review

View a full detailed history of all your bets and transactions in your account. Review your own habits and set limits where needed.

Real-Time Alerts

When you approach a set limit, by77 will automatically alert you. Being aware in time is the first step toward responsible gaming.

24/7 Support

If you have any issues with gaming, our live chat support in Bengali is always ready. Contact us at any time.

Warning Signs of Problem Gaming

If any of the signs below appear in your behaviour, seek help immediately. These are not signs of weakness — they are an opportunity for a brave step forward.

  • Your betting amounts keep increasing and are becoming difficult to control
  • You keep playing to try to win back money you have lost ("chasing losses")
  • You are hiding your gaming habits from family or friends
  • You are unable to focus on daily tasks, work or studies
  • You feel restless or irritable when you try to stop gaming
  • You are taking on debt or spending savings because of gaming
  • You are turning to gaming to relieve stress, loneliness or depression

Healthy Gaming Habits

Responsible players follow these simple principles — they keep your experience more enjoyable.

  • Set a fixed budget before betting and do not spend more than that
  • Set a maximum time limit for gaming each day
  • See gaming as entertainment — not as a source of income
  • Avoid gaming when you are stressed or feeling low
  • Take regular breaks and spend time with family and friends
  • Stay calm when you lose — do not try to "win back" money you have lost
  • If a family member has a gaming problem, encourage them to seek help

How to Use the Tools

by77's responsible gaming tools are easy to use — just follow a few steps.

01

Log In

Log in to your by77 account and go to the "Account Settings" section.

02

Select "Safe Gaming"

Open the "Responsible Gaming" or "Safe Gaming" section within Settings.

03

Set Your Limits

Deposit limit, time-out or self-exclusion — choose what you need.

04

Get Support

If you have any issues, contact us via live chat or email.

by77's Commitment

As a safe and trusted platform, by77 ensures the following when it comes to responsible gaming.

  • Registration and gaming by anyone under 21 is strictly prohibited — age verification procedures are followed rigorously.
  • Your personal information and financial transactions are kept secure using SSL encryption technology.
  • To ensure fair play, all our games operate impartially — results are never manipulated in any way.
  • When signs of problem gaming are detected, our team proactively offers assistance.
  • Self-exclusion or time-out requests are acted on immediately — without any delay.
  • Information and support related to responsible gaming is provided completely free of charge and in full confidence.
  • Our 24/7 Bengali support team is always ready to answer any questions about responsible gaming.

Need Support?

If you feel gaming is affecting your life, contact us today. Our team is ready to help you in Bengali.

24/7 Live Chat — for immediate support
Support is available 7 days a week, 24 hours a day

Your privacy is fully protected. Talk to us — our goal is to help, not to judge.

Responsible Gaming FAQ

Answers to common questions about responsible gaming.

Log in to your by77 account and go to the "Responsible Gaming" section under "Account Settings". There you will find options to set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately, but increasing a limit requires a waiting period. Contact live chat for help.

Yes. Whatever balance remains in your account when you activate self-exclusion will be returned to your registered payment method (bKash, Nagad, Rocket or Upay). Email [email protected] for details.

A time-out is a temporary break — from 24 hours up to 30 days. Once the period ends you can play again automatically. Self-exclusion is long-term — 6 months, 1 year or permanently. It cannot be cancelled before the set period expires. Self-exclusion is the right choice for serious problems.

The minimum deposit at by77 across all payment methods (bKash, Nagad, Rocket, Upay) is just ৳100. This low limit helps you play responsibly on a limited budget. The minimum withdrawal amount is ৳500.

If you think a family member is struggling with gaming addiction, speak to them with empathy. Help them contact by77 live chat support or activate self-exclusion. Let us know at [email protected] and our team can take the necessary steps.

No. Gaming and betting are a form of entertainment only — not a reliable source of income. Every game carries the possibility of both winning and losing. Responsible gaming means accepting this reality and spending only what you can afford to lose without it affecting your life.

Enjoy Safely — with by77

Play responsibly and enjoy yourself. Browse our game categories or read the FAQ for any questions.