by77 Terms and Conditions

by77 is an online gaming and betting platform that provides sports betting, live casino, slots, and other gaming services for users in Bangladesh. These Terms form a legal agreement and govern the relationship between by77 and the User.

• by77 reserves the right to modify these Terms at any time.
• If you continue using the platform after changes take effect, you will be considered to have agreed to the updated Terms.
• For significant changes, we will notify you via your registered email or through a platform notification.
• These Terms are written in Bengali. In the event of any dispute, the Bengali text will be considered the primary document.

To open an account and use the services on by77, the following conditions must be met:

• Age: You must be 21 years of age or older.
• Identification: A valid national ID card or passport may be required during account verification.
• Single Account: Each person may open only one account. Creating multiple accounts is strictly prohibited.
• Own Account: The account must be registered in your own name and operated for yourself.

3.1 Registration Process

At the time of registration, you are required to provide accurate and truthful information. If false or incorrect information is provided, your account may be suspended or closed at any time.

3.2 Password and Security

• Keep your account password confidential and do not share it with anyone.
• If you suspect that someone has accessed your account without authorization, notify the support team immediately.
• You are responsible for all activities that occur on your account.

3.3 Account Verification

by77 may request identity verification at any time. If the required documents are not submitted in time, deposit and withdrawal facilities may be temporarily suspended.

4.1 Deposit Rules

• The mobile banking account used to make a deposit must be registered in your own name.
• Deposits from third-party accounts are prohibited and any such transactions will be considered void.
• It typically takes a few minutes for a deposit amount to be properly verified.

4.2 Withdrawal Rules

• Withdrawal requests will only be sent to the mobile banking number used to make the deposit.
• Withdrawals may be restricted until the wagering requirements of any active bonus have been met.
• by77 reserves the right to temporarily hold withdrawals while reviewing suspicious activity.

5.1 Welcome Bonus

On your first deposit at by77, you will receive a 100% match bonus of up to ৳15,000. To withdraw this bonus, the total amount of the original deposit and bonus must be wagered 15 times (wagering requirement 15x).

5.2 General Bonus Terms

• Each bonus offer may have its own validity period and conditions, which will be stated in the offer details.
• Bonuses are only usable for gaming purposes within the by77 platform.
• If the same person claims a bonus using multiple accounts, the same device, or the same payment method, the claim will be considered void.
• If a bonus is misused, the account may be closed and all winnings may be forfeited.
• by77 reserves the right to modify or discontinue any promotion.

5.3 VIP Program

by77's VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate increases as you move to higher levels — starting at 0.2% at Bronze and reaching 1.0% at Diamond. All decisions regarding VIP benefits are made at by77's discretion.

The following activities are strictly prohibited on the by77 platform:

• Fraud, match-fixing, or colluding with other users to place bets.
• Using software, bots, scripts, or automated tools to play games.
• Using the platform for money laundering or any other illegal purpose.
• Attempting to intrude into or breach the security of by77's systems.
• Attempting to access another user's account or steal their information.
• Behaving disrespectfully or making threats toward our staff.
• Creating multiple accounts or operating an account on behalf of another person.

by77 provides gaming services in partnership with various international game providers, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi. Game outcomes are determined through Random Number Generator (RNG) technology.

7.1 Game Outcomes

• All game results are completely fair and random.
• If a game is interrupted due to a technical error, by77 reserves the right to void or restart that round.
• In the event of a dispute over a game result, by77's server logs will be considered final.

7.2 Service Availability

by77 strives to ensure round-the-clock service, but occasional temporary interruptions may occur due to maintenance or technical reasons. by77 will not be held responsible for such interruptions.

To the maximum extent permitted by law, by77 will not be liable for the following:

• Gaming losses caused by internet disconnection or device issues.
• Any problems arising from technical errors by third parties.
• Losses resulting from a user's own negligence or disclosure of security information.
• Force majeure events — natural disasters, government restrictions, or other unforeseeable circumstances.
• Any indirect or incidental losses arising from gaming.

For any dispute or complaint, please first try to resolve it through our support team. To contact by77, email [email protected] or use the 24/7 live chat.

9.1 Dispute Submission Deadline

• Complaints regarding game results must be submitted within 72 hours of the incident.
• Disputes regarding financial transactions must be raised within 30 days of the transaction.

9.2 Resolution Process

The support team will investigate and communicate a decision within a reasonable time after receiving a complaint. by77's decision is final and binding.

10.1 Closure at the User's Request

You may close your account at any time by notifying the support team. Any remaining balance before closure will be returned subject to withdrawal conditions being met.

10.2 Closure at by77's Initiative

by77 may suspend or permanently close an account for any of the following reasons:

• Violation of these Terms.
• Failure to submit identity verification documents.
• Suspicious or fraudulent activity.
• Suspected financial irregularities or money laundering.
• Operating multiple accounts.

The collection, storage, and use of your personal information is governed by our Privacy Policy. by77 uses SSL encryption and modern security technology to protect your information.

• Your personal information will never be sold to third parties.
• Information may be shared with authorities if required by legal obligation or to prevent fraud.
• For more details, please read our Privacy Policy.

by77 places responsible gaming at the highest priority. We believe gaming is an entertainment activity and should never have a negative impact on your financial or mental wellbeing.

• You can set deposit limits, bet limits, or login time limits on your own account.
• You can activate a temporary break (cooling-off) or self-exclusion feature if needed.
• If you notice signs of gaming addiction, contact the support team immediately.

For more information, visit our Responsible Gaming page.

All content on the by77 platform — logos, designs, graphics, text, software, and other elements — is the intellectual property of by77 or its licensors. Reproducing, distributing, or using these for commercial purposes without written permission is prohibited.

14.1 Entire Agreement

These Terms constitute the entire agreement between by77 and the User and supersede any prior oral or written agreements.

14.2 Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to be fully effective.

14.3 Waiver

If by77 does not enforce these Terms in a specific instance, it does not mean that the relevant condition has been permanently waived.

14.4 Contact

For any questions about these terms, contact us at [email protected] or use the 24/7 live chat support.